Bring a product.
Use this route for TikTok Shop affiliate program inquiries and brand partnerships.
brands@scalemerchants.comContact
Pick the right inbox.
Brand inquiries and creator applications go to different inboxes. General questions have a third route. It saves everyone a forwarding step.
Bring your handle.
Use this route for creator applications and questions about product opportunities.
creators@scalemerchants.comEverything else.
Use this route for press, legal, site questions, and matters that fit neither of the first two boxes.
info@scalemerchants.comPrefer a form
The audience pages have the useful fields.
The brand form asks about your product and TikTok Shop status. The creator form asks about your handle and content.